Terms of Service
1. About us
zenkeith.com is an independent university comparison and consulting service operated by zenkeith.com, LLC, Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01010, Ukraine, EDRPOU 02021113. Email: contact@zenkeith.com; phone: +380 958 078 5086. We are not a university, a government body or an official university representative; accreditation, licensing or partnership statements are published only where verifiable (Law of Ukraine No. 1556-VII of 1 July 2014 'On Higher Education').
2. Service scope
We publish comparisons of universities, programmes, tuition and admission requirements and provide advisory support with applications. Content is informational and advertising in nature and is not an admission decision, offer or guarantee of enrolment, visa, scholarship or fee. Final decisions rest with the institutions.
3. Fees and payment
Consulting fees, currency and payment schedule are displayed before you place an order, as required by Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce'. Third-party fees (application, tuition, translation, courier) are separate and payable to their providers.
4. Acceptable use
You must be 18 or older, or have a guardian's consent, provide accurate information and refrain from submitting false documents, scraping the site or any unlawful use. Misleading or unfair commercial practices are prohibited under Law of Ukraine No. 1023-XII of 12 May 1991 'On Consumer Protection', and advertising claims are made under Law of Ukraine No. 270/96-VR of 3 July 1996 'On Advertising'.
5. Your responsibilities
You are responsible for the accuracy of data and documents you send, for meeting institutional deadlines and for your own decisions. Verify key facts directly with the university before paying any fee.
6. Limitation of liability
To the extent permitted by law, we are not liable for institutional decisions, third-party services, or indirect losses. Nothing here limits your statutory consumer rights.
7. Complaints, cancellation and refunds
Send complaints to contact@zenkeith.com or +380 958 078 5086. We reply within 10 business days. Cancellation and refund rules are set out in our Refund and Cancellation Terms, which follow Law of Ukraine No. 1023-XII of 12 May 1991 'On Consumer Protection'.
8. Personal data and cookies
We process personal data under Law of Ukraine No. 3153-IX of 25 October 2022 'On Personal Data Protection' and use non-essential cookies only with prior consent under Law of Ukraine No. 1089-IX of 16 December 2020 'On Electronic Communications'. See our Privacy Policy and Cookie Policy.
9. Changes and governing law
We may update these Terms; the version published here applies. These Terms are governed by the laws of Ukraine.